Q) What does AUSFOREX do?
A) AUSFOREX provide online FX and CFD trading services to individual investors, traders, fund managers and other financial institutions.
Q) Who are you regulated by?
A) AUSFOREX is a company authorised and regulated by the Financial Conduct Authority in the United Kingdom (FCA: 725682).
Q) Is my money safe?
A) Clients funds are held in segregated client accounts with the third party depository banks which means yours funds are kept completely separate from the operating funds of AUSFOREX.
Q) How long have AUSFOREX been operating?
A) Founded in 2003 in Melbourne, Australia, AUSFOREX has been authorized and regulated by Australian Securities and Investments Commission (ASIC) since 2005. To provide better global services, AUSFOREX moved its headquarter to London, UK in 2015. AUSFOREX is authorized and regulated by Financial Conduct Authority (FCA).
Q) Where are you located?
A) AUSFOREX is headquartered in London: 5 Harbour Exchange, London, E14 9GE, United Kingdom.
Q) How do I open an account?
A) Register the live account online. Also you can click the live chat to speak to a relationship manager who will guide you through the process.
Q) Is your trading platform compatible with any Electronic Advisors or automatic trading platform?
A) Trading through an API is available on MetaTrader 4. Contact your account manager or Customer Services for more information.
Q) What are the advantages of your platform?
A) The award winning MetaTrader 4 platform is designed to offer rapid trade execution and constant stability in all market conditions. It has a comprehensive suite of risk management features required to help you manage your trading risk. The platform also offers traders a professional charting and analytic package containing 20 popular technical indicators. The customer has multi-platform option, being able to choose between desktop, Web or Mobile versions of the trading platform.
Q) Do you have mobile trading applications?
A) Yes, we have dedicated applications for the Apple iPad, iPhone and Android devices. Click here to for more information on our mobile trading apps.
Q) What are the system requirements for MetaTrader 4?
A) There are no any system requirements for MetaTrader 4. Our technical support team are ready to help if you are having difficulty downloading or logging into the platform.
Q) Do you have trailing stop losses?
A) Yes, we do. We believe it is wiser to strategically move stop losses as a position moves in your favour.
Q) Do you have ‘hedging’ facility?
A) Yes, you can take long and short positions at the same time on the same product.
Q) Does the platform have slippage or re-quotes?
A) No, we operate a no slippage and no re-quote execution policy generally that applies in normal market conditions.
Q) Can I trade from Charts?
A) Yes, you can trade directly from charts by right clicking then selecting the type of order you want to place.
Q) Do you provide one click execution?
A) Yes, you can select one click execution by ticking ‘Enable one click execution’ in the open positions box.
Q) Do you have economic news services on the platform?
A) Yes, Dow Jones News Wire is streamed directly onto the Meta Trader 4 platform and will deliver important market and economic news releases.
Q) Can I trade from my phone or tablet?
A) Yes, we have applications optimised for iPhone, iPad and Android devices.
Q) Who can benefit from the AUSFOREX partnership program?
A) Anybody with a network of potential clients can benefit from our partnership program. We tailor bespoke partnership solutions for Introducing Brokers, Independent Financial Advisors (IFA), Money Managers, start-up brokerages, liquidity providers, SIPP providers, Website owners and potential partners.
Q) What type of partnerships do you provide?
A) We provide introducing broker, partial white label and full white label programs. Please note that certain locations have certain regulatory requirements.
Q) Why should I partner with AUSFOREX?
A) Unlike other brokerages, our central business model is geared towards supporting our network of introducing brokers and white label partners. We provide dedicated relationship managers who are experienced at helping you grow your business and client base. We also provide market leading rebates and commissions.
Q) What tools do you provide to introducing partners?
A) All partners are provided with a state of the art back office system which enables you to monitor all aspects of your clients trading activity and commission generation. We also provide consultation and subsidise costs on regulatory issues, office setups, IT support, website design, marketing plans and sales support (subject to Terms & Conditions).
Q) Can I trade multiple accounts from one login?
A) Yes, we have full state of the art MAM and PAMM technologys. Speak to one of our relationship managers for more information.
Q) What is the process for trading on behalf of a client?
A) The client opens an account as normal and provides Limited Power of Attorney by completing the form.